Professional profile
As a seasoned Network Engineer, I bring a proven track record of delivering high-quality network solutions that meet the evolving needs of organisations. My experience spans routing, switching, firewalls, WLAN, LAN and fibre-optic networks.
My operational focus includes first-line and second-line support, proactive troubleshooting, network maintenance and collaboration with cross-functional teams to meet Service Level Agreement targets and maintain optimal network performance.
In my current role as Technical Enterprise NOC Shift Manager, I am responsible for resource management, stakeholder liaison and understanding client network requirements.